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Original Article
GFS Modelling Organisational Behaviour and Change Management Effects on MIS Implementation Success
Suraj B. Ronge1
1SVERI’s College of Engineering, Pandharpur, Maharashtra, India.
Published Online: November-December 2025
Pages: 28-42
Cite this article
↗ https://www.doi.org/10.59256/ijire.20250606006
References
1. Aladwani, A. M. (2001). Change Management Strategies for Successful ERP Implementation. Business Process Management Journal, 7(3), 266-275.
2. Al-Mashari, M. (2003). A Process Change-Oriented Model for ERP Application. International Journal of Human-Computer Interaction, 16, 39-55.
3. Alkraiji, A. I., Jayawickrama, U., Olan, F., Asaduzzaman, M., Subasinghage, M., & Gallage, S. (2022). The Perspective of National ERP Vendors in Achieving ERP Project Success in Government Organisations: A Case of Saudi Arabia. Enterprise Information Systems, 16(1), 71-104.
4. Arun Kumar. (2023). Outcome-Based Education Model. Handbook of Outcome-Based Education Model (OBE): Best Practices and Formats for OBE Implementation in Technical Higher Education Programs, 2–14. https://doi.org/10.9734/bpi/mono/978-81-19315-93-2/CH1
5. Bellantuono, N., Nuzzi, A., Pontrandolfo, P., & Scozzi, B. (2021). Digital Transformation Models for the I4.0 Transition: Lessons from the Change Management Literature. Sustainability, 13(23), 12941. https://doi.org/10.3390/su132312941
6. Bhandari, H. P. (2023). Effect of Management Information System (MIS) on Decision-Making in the Academic Sector. OCEM Journal of Management, Technology & Social Sciences, 2(2), 126–146. https://doi.org/10.3126/ocemjmtss.v2i2.54249
7. Chalmeta, R., & Grangel, R. (2008). Methodology for the Implementation of Knowledge Management Systems. Journal of the American Society for Information Science and Technology, 59(5), 742-755. https://doi.org/10.1002/asi.20785
8. Chatterjee, S., Chaudhuri, R., Vrontis, D., Thrassou, A., & Ghosh, S. K. (2021). Adoption of Artificial Intelligence-Integrated CRM Systems in Agile Organizations in India. Technological Forecasting and Social Change, 168, 120783.
9. De Benedictis, A., Lettieri, E., Gastaldi, L., Masella, C., Urgu, A., & Tartaglini, D. (2020). Electronic Medical Records Implementation in Hospital: An Empirical Investigation of Individual and Organisational Determinants. PLoS One, 15(6), e0234108. https://doi.org/10.1371/journal.pone.0234108
10. Deb, P. P., Bhattacharya, D., Chatterjee, I., Saha, A., Mishra, A. R., & Ahammad, S. H. (2024). A Decision-Making Model With Intuitionistic Fuzzy Information for Selection of Enterprise Resource Planning Systems. IEEE Transactions on Engineering Management, 71, 4820-4834. https://doi.org/10.1109/TEM.2022.3215608
11. Feurer, R., & Chaharbaghi, K. (1995). Strategy Development: Past, Present and Future. Management Decision, 33(6), 11-21.
12. Hosseini Ezzabadi, J., Dehghani Saryazdi, M., & Mostafaeipour, A. (2015). Implementing Fuzzy Logic and AHP into the EFQM Model for Performance Improvement: A Case Study. Applied Soft Computing, 36, 165–176.
13. Ibrahim, N. A., Quadri, N. N., Qureshi, M. R. N., & Alam, M. M. (2018). Relationship Modeling of Critical Success Factors for Enhancing Sustainability and Performance in E-Learning. Sustainability, 10(12), 4776. https://doi.org/10.3390/su10124776
14. Jessy, N., Chellasamy, A., & Singh, B. N. B. (2019). Readiness Factors for Information Technology Adoption in SMEs: Testing an Exploratory Model in an Indian Context. Journal of Asia Business Studies, 13(4), 694-718.
15. Ke, W., & Wei, K. K. (2008). Organisational Culture and Leadership in ERP Implementation. Decision Support Systems, 45(2), 208-218.
16. Mashhady, A., Khalili, H., & Sameti, A. (2021). Development and Application of a Service Design-Based Process for Improvement of Human Resource Management Service Quality. Business Process Management Journal, 27(2), 459-485. https://doi.org/10.1108/BPMJ-04-2020-0164
17. Mrayyan, M. T. (2020). Nurses’ Views of Organisational Readiness for Change. Nursing Forum, 55(2), 228-234.
18. Ohatkar, S. N., & Deshpande, A. M. (2022). Outcome-Based Education: A Learner-Centric Pedagogical Framework With Case Studies in Digital Communication and Signal Processing Courses. Journal of Engineering Education Transformations, 36(Special Issue 1), 1-15.
19. Ram, J., Corkindale, D., & Wu, M. L. (2015). Examining the Role of Organisational Readiness in ERP Project Delivery. Journal of Computer Information Systems, 55(2), 29-39. https://doi.org/10.1080/08874417.2015.11645754
20. Schneidereith, T. A., Leighton, K., & Foisy-Doll, C. (2020). Operationalizing a Simulation Program: Practical Information for Leadership. Nursing Forum, 55(4), 569–574.
21. Walker, D. M., Gaughan, A., Fareed, N., Moffatt-Bruce, S., & McAlearney, A. S. (2019). Facilitating Organisational Change to Accommodate an Inpatient Portal. Applied Clinical Informatics, 10(5), 898-908. https://doi.org/10.1055/s-0039-1700867
22. Wijk, H., Heikkilä, K., Ponzer, S., & Nordquist, J. (2021). Successful Implementation of Change in Postgraduate Medical Education: A Qualitative Study of Programme Directors. BMC Medical Education, 21(1), 213. https://doi.org/10.1186/s12909-021-02606-x
2. Al-Mashari, M. (2003). A Process Change-Oriented Model for ERP Application. International Journal of Human-Computer Interaction, 16, 39-55.
3. Alkraiji, A. I., Jayawickrama, U., Olan, F., Asaduzzaman, M., Subasinghage, M., & Gallage, S. (2022). The Perspective of National ERP Vendors in Achieving ERP Project Success in Government Organisations: A Case of Saudi Arabia. Enterprise Information Systems, 16(1), 71-104.
4. Arun Kumar. (2023). Outcome-Based Education Model. Handbook of Outcome-Based Education Model (OBE): Best Practices and Formats for OBE Implementation in Technical Higher Education Programs, 2–14. https://doi.org/10.9734/bpi/mono/978-81-19315-93-2/CH1
5. Bellantuono, N., Nuzzi, A., Pontrandolfo, P., & Scozzi, B. (2021). Digital Transformation Models for the I4.0 Transition: Lessons from the Change Management Literature. Sustainability, 13(23), 12941. https://doi.org/10.3390/su132312941
6. Bhandari, H. P. (2023). Effect of Management Information System (MIS) on Decision-Making in the Academic Sector. OCEM Journal of Management, Technology & Social Sciences, 2(2), 126–146. https://doi.org/10.3126/ocemjmtss.v2i2.54249
7. Chalmeta, R., & Grangel, R. (2008). Methodology for the Implementation of Knowledge Management Systems. Journal of the American Society for Information Science and Technology, 59(5), 742-755. https://doi.org/10.1002/asi.20785
8. Chatterjee, S., Chaudhuri, R., Vrontis, D., Thrassou, A., & Ghosh, S. K. (2021). Adoption of Artificial Intelligence-Integrated CRM Systems in Agile Organizations in India. Technological Forecasting and Social Change, 168, 120783.
9. De Benedictis, A., Lettieri, E., Gastaldi, L., Masella, C., Urgu, A., & Tartaglini, D. (2020). Electronic Medical Records Implementation in Hospital: An Empirical Investigation of Individual and Organisational Determinants. PLoS One, 15(6), e0234108. https://doi.org/10.1371/journal.pone.0234108
10. Deb, P. P., Bhattacharya, D., Chatterjee, I., Saha, A., Mishra, A. R., & Ahammad, S. H. (2024). A Decision-Making Model With Intuitionistic Fuzzy Information for Selection of Enterprise Resource Planning Systems. IEEE Transactions on Engineering Management, 71, 4820-4834. https://doi.org/10.1109/TEM.2022.3215608
11. Feurer, R., & Chaharbaghi, K. (1995). Strategy Development: Past, Present and Future. Management Decision, 33(6), 11-21.
12. Hosseini Ezzabadi, J., Dehghani Saryazdi, M., & Mostafaeipour, A. (2015). Implementing Fuzzy Logic and AHP into the EFQM Model for Performance Improvement: A Case Study. Applied Soft Computing, 36, 165–176.
13. Ibrahim, N. A., Quadri, N. N., Qureshi, M. R. N., & Alam, M. M. (2018). Relationship Modeling of Critical Success Factors for Enhancing Sustainability and Performance in E-Learning. Sustainability, 10(12), 4776. https://doi.org/10.3390/su10124776
14. Jessy, N., Chellasamy, A., & Singh, B. N. B. (2019). Readiness Factors for Information Technology Adoption in SMEs: Testing an Exploratory Model in an Indian Context. Journal of Asia Business Studies, 13(4), 694-718.
15. Ke, W., & Wei, K. K. (2008). Organisational Culture and Leadership in ERP Implementation. Decision Support Systems, 45(2), 208-218.
16. Mashhady, A., Khalili, H., & Sameti, A. (2021). Development and Application of a Service Design-Based Process for Improvement of Human Resource Management Service Quality. Business Process Management Journal, 27(2), 459-485. https://doi.org/10.1108/BPMJ-04-2020-0164
17. Mrayyan, M. T. (2020). Nurses’ Views of Organisational Readiness for Change. Nursing Forum, 55(2), 228-234.
18. Ohatkar, S. N., & Deshpande, A. M. (2022). Outcome-Based Education: A Learner-Centric Pedagogical Framework With Case Studies in Digital Communication and Signal Processing Courses. Journal of Engineering Education Transformations, 36(Special Issue 1), 1-15.
19. Ram, J., Corkindale, D., & Wu, M. L. (2015). Examining the Role of Organisational Readiness in ERP Project Delivery. Journal of Computer Information Systems, 55(2), 29-39. https://doi.org/10.1080/08874417.2015.11645754
20. Schneidereith, T. A., Leighton, K., & Foisy-Doll, C. (2020). Operationalizing a Simulation Program: Practical Information for Leadership. Nursing Forum, 55(4), 569–574.
21. Walker, D. M., Gaughan, A., Fareed, N., Moffatt-Bruce, S., & McAlearney, A. S. (2019). Facilitating Organisational Change to Accommodate an Inpatient Portal. Applied Clinical Informatics, 10(5), 898-908. https://doi.org/10.1055/s-0039-1700867
22. Wijk, H., Heikkilä, K., Ponzer, S., & Nordquist, J. (2021). Successful Implementation of Change in Postgraduate Medical Education: A Qualitative Study of Programme Directors. BMC Medical Education, 21(1), 213. https://doi.org/10.1186/s12909-021-02606-x
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